RIAs & independent wealth managers — n = 83

Can a consumer find the right advisor on an independent wealth manager’s website?

We walked every one of these 83 by hand and tested each against the same six things. Here is what we found, firm by firm.

What this group does, and does not, let a visitor do

83 RIAs and independent wealth managers audited here pass 3.72 of the six on average.

It is ahead of the study on see a real person at all (98% against 76%) and narrow by what you need (40% against 29%).

2 of the 83 reach nobody at all — no named advisor appears at any depth, so there is nothing for a visitor to choose between.

28 hand a visitor a named advisor they were given no way to choose.

7 pass all six. 2 pass none.

Can you see a real person at all?

98%

81 of 83

81 of 83 show a named advisor somewhere on the page without asking for a form first. On the other 2, a visitor never sees an individual at all.

Can you narrow by what you need?

40%

33 of 83

33 of 83 offer a control for specialty, credentials, or how an advisor is paid. On the other 50, location is the only thing a visitor can narrow by, or there is nothing to narrow by at all.

Can you narrow by who fits you?

23%

19 of 83

19 of 83 offer a control for the language a visitor speaks, the community they belong to, or the life event they are facing. On the other 64, who the visitor is makes no difference to who they are shown.

Can you reach them yourself?

61%

51 of 83

51 of 83 give a visitor that named advisor’s own phone, email, or calendar without submitting their details to the firm first. The other 32 do not.

Can you keep your details until you choose?

64%

53 of 83

53 of 83 let a visitor reach the advisor they picked without joining a queue, asking for a callback, or filling in a match form. On the other 30, the route runs through the firm.

Can a machine find them?

87%

72 of 83

72 of 83 put their advisors in the served bytes, where a crawler or an answer engine can read them. On the other 11, the advisors are invisible to machines.

If you run one of these: what Couplr does for PE-backed RIAs. This page is the evidence; that one is what we do about it.

The rows

All 83, and what a consumer could actually do on each

Click a name to open its finding: the six with what carries each, what the walk ended in, every control on the page as the page labels it, and the URL we audited.

RIAs & independent wealth managers — all 83 audited pages, grouped by the route a consumer got. Fieldwork closed 11 September 2026.
SurfaceThe SixStepsChoose byEnded inMachines
Short, and you chose21
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you choseIndustry · Service · Name typeahead + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you choseFree-text search · Specialty · Identity +1 more + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you choseAdvisor name · Specialty · Identity +2 more + locationA booked meetingYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you choseSpecialty · Job title/role · Name searchTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you choseRadius · Specialty · Identity +2 more + locationA booked meetingYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — fails
1Short, and you choseBusiness line / service — the five-tab selector on the rosterTheir direct phone or emailPartly
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you choseAdvisor name · State · Specialty +3 moreTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you choseName · Service line · Role +1 more + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseSpecialtyTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseSpecialty · Credentials · Life event +1 more + locationA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — fails
2Short, and you choseSpecialty · Identity/community · Life event +2 more + locationTheir direct phone or emailNo
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseName · Type (team/role) · Specialty +2 more + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseSpecialty · Credentials/designationsA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseSpecialtyA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you chosePractice area / service lineA booked meetingYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseSpecialty · Credentials/designationsNothingYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseCredentials/designations · Specialty/service line + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseCredentials/designations (via free-text search) · Specialty/service line (via Department) + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseSpecialty/service line (Private Wealth vs Family Office) · Organisational team (the remaining nine options)A booked meetingYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseA page for womenNothingYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you choseTeam · Designation · Designation — CDFA | CFA | CFP | CPA | JD | MBA + locationNothingYes
Longer, but the steps earned it3
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — fails
3Longer, but the steps earned itLanguage · Life stage / who you are · Service / specialty +3 more + locationA promise someone will callPartly
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
3Longer, but the steps earned itSpecialty / service discipline (on office pages) · Free-text search over name, title and credentials + locationA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
3Longer, but the steps earned itAdvice need / service line — 'My Advice Needs' · Sort — Name (A-Z) · Free-text — 'Search by name' and 'Search by location' + locationTheir direct phone or emailYes
Short — because you never got to choose24
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — fails
1Short, and you skipped the choiceStaff-category split across three pages (Wealth Managers / Client Services / Marketing) — navigation, not a controlTheir direct phone or emailNo
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you skipped the choiceNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you skipped the choiceFree-text name — 'Search by name' · Presentation — 'list view' / 'map view' toggle + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
1Short, and you skipped the choiceNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceNothingA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceLocation onlyTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — fails
2Short, and you skipped the choiceNothingA named advisor — but a shared numberNo
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceLocation onlyTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceLocation onlyTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — fails
2Short, and you skipped the choiceNothingTheir direct phone or emailNo
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceName + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceLocation onlyTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceA-Z surname index · Search by name + locationNothingYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceRole/job function + locationTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceName search ('Input name here…') — finding someone you already know is not narrowingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceNothingA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choiceName search — finding someone you already know is not narrowingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
2Short, and you skipped the choicePosition + locationNothingYes
Longer, and the steps bought you nothing4
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
3Longer, and it bought nothingName initial (A-Z)A queueYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
3Longer, and it bought nothingNothingTheir direct phone or emailYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
3Longer, and it bought nothingLocation onlyLonger, and the steps bought you nothingYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — passes
  • Keep your details until you choose — passes
  • Be found by a machine — passes
3Longer, and it bought nothingAdvisor name (free text) + locationTheir direct phone or emailYes
You can see them. You cannot reach them.29
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableIdentity/community - LGBTQ+ · Identity/community - Women Advisors · Filter by Team — LGBTQ+ | Women Advisors + locationA calendar — but not that advisor’sYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableSpecialty · Credentials/designationsYou can see them. You cannot reach them.Yes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableCredentials/designationsA queueYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableA page for womenA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — passes
  • Be found by a machine — passes
—Seen, not reachableContent type + locationA promise someone will callYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableNothingNothingYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableRole / department (org-chart function) · Free-text search over name and job title (carries Credentials in practice)A named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableName · Client Type + locationA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — fails
—Seen, not reachableNothingA named advisor — but a shared numberPartly
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — fails
—Seen, not reachableLocation onlyNothingNo
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableSpecialty + locationNothingYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableFree-text search over the full bio (carries Credentials and Specialty in practice) + locationA queueYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachablePlanner name · State · CityA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableName + locationA message you can sendYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableLocation onlyA clear "we don’t offer this"Yes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableNothingA message you can sendYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableOffice Location · Specialization · College/University +2 moreA queueYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableName type-ahead 'Find a team member' — finding someone you already know is not narrowingA calendar — but not that advisor’sYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableSpecialised practice group (illiquid assets, risk management, tax and legacy)A queueYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableLocation onlyNothingYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableLocation onlyNothingYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableFree-text name search onlyYou can see them. You cannot reach them.Yes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableNothingNothingYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableSpecialty/service line (via department) + locationA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — passes
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableLife event · Identity/community · Occupation +2 moreA message you can sendYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableDepartment · Free-text name search + locationA queueYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — fails
—Seen, not reachableNothingA queueNo
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — passes
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableDepartments · free-text name/title searchA named advisor — but a shared numberYes
  • See a real person at all — passes
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — passes
—Seen, not reachableNothingA named advisor — but a shared numberYes
No named person at any depth2
  • See a real person at all — fails
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — fails
—No route at allNothingNo named person at any depthNo
  • See a real person at all — fails
  • Narrow by what you need — fails
  • Narrow by who fits you — fails
  • Reach them yourself — fails
  • Keep your details until you choose — fails
  • Be found by a machine — fails
—No route at allNothingNo named person at any depthNo
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